Mitchell 1 will hold this year's first Shop Management System
Training Workshop, designed for those who have been using their
shop management system for six months or more, in Orlando, Fla.
March 31 – April 2, 2011, at the Hilton Hotel – Walt Disney
World Resort, located at 1751 Hotel Plaza Blvd., Lake Buena
Vista.
The training workshop will guide users through advanced
functionality in the Mitchell 1 Manager and ManagerPlus system.
Instructors will explore advanced setup, inventory, reporting,
management and more, as well as integration with aftermarket
cataloging and Customer Retention Marketing (CRM).
The workshop will be led by John Dwulet, senior product manager
for Mitchell 1’s management software solutions, and Tim
McDonnell, national training manager, who have 28 years of
combined Manager and ManagerPlus training experience. Mitchell
1 support personnel will also be on hand. Attendees can expect
lively discussions on how to use the management system to
energize their business, increase profits and boost
productivity.
“This advanced training workshop turns existing shop management
system customers into power-users who get the most out of their
software and business,” said Dwulet. “The sessions will uncover
strategies allowing attendees to compete successfully against
dealerships; maximizing their maintenance and repair
opportunities and further the relationship with the customer.
Each time we conduct a workshop, we repeatedly hear similar
comments, such as ‘the workshop opened my eyes to new ways of
doing things that have really helped me in my business.’ No
matter how long you have had the software, you learn there are
better and more efficient methods to operate the day-to-day
business.”
At the end of each workshop, AMI Course Completion forms will
be handed out to those attendees who wish to pursue AMI
credits. Students completing this course will be rewarded 30
credits toward the Accredited Automotive Manager (AAM)
designation.
Attendees will be welcomed by a cocktail reception on Thursday,
March 31 from 6:00 - 8:00 p.m. Workshop sessions run from 8:00
a.m. - 5:00 p.m., on Friday, April 1 and Saturday, April 2. The
registration fee is $200 per attendee, plus applicable tax, and
covers seminars, continental breakfast, lunch and refreshments
each day. Participants are responsible for transportation to
Orlando and hotel accommodations. Attendees may reserve rooms
at the Hilton Hotel – Walt Disney World Resort and receive
Mitchell 1’s special hotel rate by mentioning Mitchell
1/ShopKey Manager Training when making the reservation by
calling 1-800-782-4414. Registration must be completed by
Wednesday, March 16, 2011.
For more information visit www.buymitchell1.com.
