Snap-on adds FAQ section to diagnostics website

Snap-on has added a Frequently Asked Questions (FAQ) section to its recently redesigned diagnostic website. The section is set up to serve as a place for customers to get answers related to Snap-on?s diagnostic products, including tool operation, mai
Jan. 1, 2020

Snap-on has added a Frequently Asked Questions (FAQ) section to its recently redesigned diagnostic website. The section is set up to serve as a place for customers to get answers related to Snap-on’s diagnostic products, including tool operation, maintenance, updates, special applications, etc.

Visitors can access the FAQ section through a link from the Snap-on diagnostic home page at http://diagnostics.snapon.com or directly at http://diagnostics.snapon.com/faq.

The FAQ section of the website offers general help, troubleshooting and operation tips for Snap-on’s diagnostic platforms including VERUS®, VERDICT™, MODIS™, SOLUS™, SOLUS PRO™, ETHOS® and Vantage PRO™, as well as help with Snap-on’s PASS THRU PRO II, its FGA™ Flexible Gas Analyzer and the Ask-a-Tech Diagnostic Information Source.

“By visiting our new FAQ web page, customers can quickly and easily get answers and solutions to commonly asked questions without having to phone us or set up an appointment with their sales representative,” says Sandra Chacon, manager of customer service for Snap-on Diagnostics. “The FAQ page will also help us to provide more prompt responses through our Customer Care Center to those who need to speak directly to a Snap-on representative.” 

For more information, visit http://diagnostics.snapon.com.

Subscribe to our Newsletters

Latest in Operations

Bailey Davidson
THE NEXT GENERATION: James Ivanowski's (left) oldest son, Jonah (far right) works as an estimator and is involved in most high-level decisions for the business.
Proud of their legacy, Hollingsworth Auto Service’s family owners have pivoted to meet the industry’s shifting needs.
June 17, 2025
Dave Dunn
ALWAYS BE RECRUITING: Dave Dunn has run Dave's Auto Body for nearly 50 years, and his approach to recruiting has included a 'waiting line' of viable candidates.
You can turn recruiting into your shop’s strength with just 30 minutes every quarter.
June 16, 2025
Adobe Stock 997306555
Geofencing
How digital marketing maneuvers can help keep shops top-of-mind with customers old and new.
June 13, 2025