ReadyPing, a provider of wait list management and text message paging solutions, announces that the company has exited its beta stage with the launch of its new Web-based software that fundamentally shifts the management of customer wait times.
As mobile phone use surges, ReadyPing helps businesses like repair shops manage their waiting customers more efficiently and enables them to easily send text messages to alert customers when their product or service is available.
The Web-based software also is geared toward dental, medical, hair and nail salons, hotel/resorts, spas and game centers.
ReadyPing also is giving away one free iPad with each two-year prepaid subscription. The iPad underscores the company’s versatile software platform that works on any computer with Internet access, the company states.
According to an AP-Ipsos poll, more than 50 percent of Americans refuse to return to businesses that made them wait too long.
“ReadyPing addresses the front end of the customer service cycle in two ways; we simplify how businesses organize and notify their waiting customers, and we provide those customers the freedom to wait on their own terms,” says Joe Sprovieri, founder and CEO, ReadyPing. “Nobody wants to stand around until their name is called or be tethered to a short-range pager. Giving customers the freedom to wait where and how they want increases their loyalty.”
ReadyPing works on any Web browser on any computer. More than one computer at the same location can access the same wait list simultaneously. And if an Internet connection is interrupted, ReadyPing will continue to work in offline mode. Text messages can be received by any mobile phone with any mobile carrier. If a customer does not want to receive a text message, ReadyPing provides the option to call, page (if pagers are used) or simply find the customer the old fashioned way.
For more information, visit www.readyping.com.
