The New England Service Station and Automotive Repair Association (NESSARA), the leading organization representing independent auto repairers in Massachusetts, says it has reaffirmed results that oppose the Right to Repair bill, S. 2268.
The Right to Repair Coalition claims that independent repairers cannot service vehicles properly because the necessary diagnostic information is not available. The association counters this, saying that industry data reveals one complaint for every 550 repair shops.
The repair association also references the National Automotive Service Task Force (NASTF) a non-profit, no-dues task force established to facilitate the identification and correction of gaps in the availability and accessibility of automotive service information, service training, diagnostic tools and equipment, and communications for the benefit of automotive service professionals. NASTF is a voluntary, cooperative effort among the automotive service industry, the equipment and tool industry, and automotive manufacturers.
“Since December 2004, in the entire United States there have been a total of 291 information requests filed on the NASTF Web site www.nastf.org," says Matthew LeLacheur, executive director, NESSARA. "Of the requests filed, manufacturers' responses resulted in 227 solutions, 58 were determined to be invalid, meaning the complaint did not relate to missing information and the remaining six are currently being reviewed. Massachusetts auto repair businesses have filed, in all, a total of 16 such requests since 2005, only nine of which have been filed since January 2009. If the Massachusetts repair industry is only filling approximately three requests per year, how big can this supposed information and tooling problem be?”
For more information, visit www.nessara.com.
