Mitchell 1 DIY pairs up with online answer site JustAnswer

Jan. 1, 2020
Mitchell 1 has signed an Internet affiliate agreement between its Mitchell 1 DIY program (aka eAutoRepair.net) for automotive do-it-yourselfers and JustAnswer®, an online platform where more than 17 million registered users receive answers from 2

Mitchell 1 has signed an Internet affiliate agreement between its Mitchell 1 DIY program (aka eAutoRepair.net) for automotive do-it-yourselfers and JustAnswer®, an online platform where more than 17 million registered users receive answers from 20 thousand people that JustAnswer collectively calls experts.

The affiliate agreement provides Mitchell 1 DIY auto repair enthusiasts online access to live ASE certified technicians, 24 hours a day, seven days a week through JustAnswer, while JustAnswer receives additional customer portfolios and increased revenue through Mitchell 1’s brand name recognition.

“The majority of DIY'ers work on their cars on the weekends, so we wanted to provide our customers an additional resource to get their cars fixed when they have the most time available to them,” says Dave Rady, senior account manager, business development, Mitchell 1.

Here’s how JustAnswer works:
1. Ask a question.
- Enter a question and create a user account.

2. Name a price.
- Subscribers can pay up front or wait until an expert answers.

3. An expert answers, often within minutes, usually within a few hours.
JustAnswer will send an e-mail to the subscriber notifying them of an answer or request for more information from an expert.

4. Accept the answer.

The acceptance pays the expert and tells JustAnswer that the subscriber was happy with the answer.

For more information, visit www.justanswer.com/car or www.mitchell1.com.

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