Toyota Motor Sales, U.S.A., Inc. (TMS) has released new service resources for the independent repair community, which the company says improves upon the Toyota/Lexus/Scion technical information Web site, with new functionality, including:
short and long-term subscriptions to the Toyota Technical Information System (TIS) diagnostic software application, TIS Techstream;
TIS Techstream(TM) Lite; a J-2534 based vehicle interface kit for diagnosis and reprogramming
vehicle calibration updates available as direct download; and
technical assistance powered by Identifix Direct-Hit (available December 2009)
These new capabilities are available through a new Professional Diagnostic subscription option, available in two-day or one-year intervals. Two-day subscriptions are offered at $55 and full-year accounts are initially available for $995.
A special introductory offer is also featured for full-year subscribers, bundling the annual subscription with a Techstream Lite interface kit for $1,345. The bundled package provides a great way for facilities to upgrade to full diagnostic capability and expand their service capability on Toyota products.
The Techstream Lite interface kit as a stand-alone item normally retails for $495 and the Diagnostic Professional subscription will retail for $1,095 after the introductory period ends in March 2010.
"With over 26 million total units in operation in the U.S. market, we understand many Toyota owners utilize the independent service community for their repair and maintenance needs," says Bob Waltz, vice president, Product Quality and Service Support. "Of course we would love these folks to visit a dealership for their service. However, regardless of the service location, we want owners of our vehicles to have a great experience with the product."
To assist with challenging repairs, Professional Diagnostic subscribers will have access to the vast library of Identifix Direct-Hit fixes along with one free support call per year to the Identifix Repair Hotline.
Combining factory service information and vehicle diagnostics with Identifix Direct-Hit in a single, economical subscription will empower independent facilities with a full set of essential service resources for Toyota products in a single, easy-to-use Web location. "We are honored by Toyota's decision to partner with Identifix to create this unique service offering. Toyota again has set the standard for the industry by combining Identifix experienced based diagnostics with factory service information, which will provide a best in class service experience for Toyota owners," says Jeff Sweet, Identifix president.
For more information, visit http://techinfo.toyota.com/ and www.toyotapartsandservice.com.
