“We’d like to congratulate Tim on being elected to the AMI board of trustees,” says Nick DiVerde, general manager, shop management solutions. “With his extensive experience with Mitchell 1 and the automotive industry, plus his in-depth knowledge of repair information solutions, Tim will be a tremendous asset to furthering AMI’s mission of providing and promoting practical business management education tailored to the automotive service industry.”
McDonnell has been Mitchell 1’s national training manager since 2004, where he was responsible for creating multimedia materials and providing training programs for existing Mitchell 1 independent sales reps, new hires and customers on Mitchell 1's growing list of electronic products.
In addition, McDonnell lends his voice and audio engineering expertise to the award-winning training videos demonstrations included with all Mitchell 1 electronic products and the training modules for the newly created PerformanceCenter. Customers who call the Mitchell 1 toll-free number will likely connect with McDonnell, who shares tips and best practices via the phone system.
For more information aout AMI, call (800) 272-7467 ext. 241, or visit www.amionline.org; for Mitchell 1, visit www.mitchell1.com.
