Penske earns ASE certification for tech training maintenance program
Penske Truck Leasing recently received certification from the National Institute of Automotive Service Excellence (ASE) for the company's Continuing Automotive Service Education (CASE) program. Penske is the first and only truck leasing, rental and logistics provider to earn an ASE certification for a program of this kind, according to the company. Penske's CASE-recognized technician certification program is designed to enhance the skills of its 5,000 U.S. vehicle maintenance technicians and customer service representatives, who service more than 200,000 vehicles. The three-tiered program uses Web-based, hands-on and classroom training methods. Penske expects to fully implement its ASE-certified CASE training program companywide over the next 18 months. "The automotive community is proud of Penske's commitment to a quality in-house technician training program," says Tim Zilke, President, ASE. In addition to its new CASE program, each vehicle maintenance technician from Penske Truck Leasing typically receives 40 hours of training annually. Mark Oliver, senior vice president - field maintenance, Penske Truck Leasing, notes the CASE program is vital in today's marketplace. "Maximizing vehicle performance and safety for our customers is at the heart of our efforts to have the industry's best-trained technicians. Improving the qualifications and skills of our people is central to meeting this objective," he says. For more information, visit www.GoPenske.com. |