ASA offering state insurance agency info on its Web site

Shop owners now have easy access to their state insurance regulatory agency Web site through a new Internet project from the Automotive Service Association (ASA).

The ASA now has a Web page with this information as well as is the specific name of the agency, contact information, the Web site address for the agency, and a link to instructions for filing a complaint for that particular state.

To access this site, visit ASA’s legislative Web site, www.TakingTheHill.com. The page can be found by clicking on the “Insurer Complaint” button in the navigation menu on the left.

ASA has historically supported the consumers’ absolute, unequivocal right to choose a repair facility for a collision or mechanical repair. The purpose of this site is to have an accessible approach to handle circumstances in which consumers or shop owners believe insurance companies may have acted unfairly in settling a claim.

“ASA’s goal is to make this tool simple to use for consumers and repairers,” says Darrell Amberson, ASA’s Collision Division director and president of Lehman’s Garage in Bloomington, Minn. “Visitors to the site need only to reference their home state to go directly to the complaint process.”