TRAININGACDelco Offers Training Incentives, New Classes for 2007 GRAND BLANC, MI (Jan. 19, 2007) - ACDelco announced it will be handing out accolades through its Training Excellence awards program, acknowledging those technicians and Independent Service Centers (ISCs) that make extraordinary efforts to improve their technical expertise. Technicians who complete any of the four ACDelco training curriculum paths will receive a 3-inch custom medallion noting they have completed the training and are now a specialist in that particular area. The four curriculum paths include Brakes, Engine Performance, Electrical and HVAC. In addition, service centers whose employees complete 10 ACDelco Web-based training classes and six ACDelco instructor-led classes will receive a customized plaque. In 2006, the company moved to a "blended learning" approach to training, which supplements hands-on classroom instruction with Web-based courses. To recognize technicians and shops that embraced this change, ACDelco honored its Best Trained Technician and Best Trained Service Center of 2006 at its national convention last November. Buddy Weatherford of Buddy's Under the Hood service center in Cedar Park, TX, took home a Midtronics 500 Micro XL Battery Tester as ACDelco's Best Trained Technician of 2006. Ron's Automotive in Vancouver, WA, earned a $1,000 Image Building Graphic Kit as the Best Trained Service Center for 2006. According to Todd Dawn, ACDelco training manager, Weatherford took the most blended learning training of any individual from January through October 2006, while employees of Ron's Automotive took the most classes of any ACDelco Total Service Support (TSS) service center. In addition to the training awards, ACDelco has begun offering several new training classes this year. Two are Web-based classes: "Hybrid Introduction and Safety" and "Hybrid Vehicles: Theory, Operation and Service." Two new service seminars - "Hybrid Technology" and "Hydrogen Fuel Cell Technology" - complement them. Three more service seminars are planned to launch in April 2007: "Emerging Technologies I," "Vehicle Communication Systems Diagnosis" and "Advanced Charging and Starting Systems Diagnostics." ACDelco also is rolling out 20 new Tech Assists - 10- to 15-minute online training sessions - at a rate of two per week between Jan. 12 and March 16. Tech Assists provide a quick and easy way for technicians to review an important concept or stay up-to-date with new information about a component or system. Another new element of the Business Management curriculum, scheduled to begin in February, is the Business Management Training Forum. The forum provides a means for ISC, WD and jobber employees who have attended an ACDelco Business Management Seminar to communicate with their instructors and with one another. It is intended to facilitate further discussion on the seminar topics, and provide a way to share information or insights related to the training.
(Source: ACDelco) 
