Complicity in repairs

Jan. 1, 2020
Some customers actually believe there is a correlation between the amount of information they provide and the final cost of the repair.
Complicity
About the Author

Mitch Schneider

Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.