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Complicity in repairs
Jan. 1, 2020
Some customers actually believe there is a correlation between the amount of information they provide and the final cost of the repair.
Mitch Schneider
Complicity
About the Author
Mitch Schneider
Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.
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