Complicity in repairs

Some customers actually believe there is a correlation between the amount of information they provide and the final cost of the repair.
Jan. 1, 2020
Complicity

About the Author

Mitch Schneider
Email

Mitch Schneider

Mitch Schneider is founder and past president of the Federation of Automotive Qualified Technicians, a professional society of auto repair technicians. He is an ASE-certified Master Technician and a member of the Society of Automotive Engineers.
Sign up for our eNewsletters
Get the latest news and updates

Related

Calibration Crisis: How Drivers' Safety May Be Placed at Risk
Financial Series: Optimizing Paint and Material and Sublet Gross Profit
Remote Expert: Access OEM Services On Your Autel Tablet
Sponsored
The Autel IA700: Advanced Modular ADAS is Here
Sponsored