I-CAR
has introduced its newest course, Inspecting Repairs for Quality
Control (QUA01). The course offers industry professionals the
opportunity to learn how they can improve efficiency, enhance
quality, and reduce "come-backs" through an instructor-led
course taught in the classroom.
Bill Stage, I-CAR Director of Marketing and Distribution said,
"The importance of understanding the steps and considerations
around conducting inspections both during and after the repair
process is an important part of the quality control process.
This training opportunity outlines these steps and helps
industry professionals understand how they can enhance customer
satisfaction through achieving complete, quality repairs - the
first time."
I-CAR Instructor, Roy Taylor added, "Many industry professionals
will benefit from this course. In addition to repair facility
supervisors and managers, those who are responsible for the
repair quality and completeness of repair network participants –
like insurers, fleet managers, and rental car companies will
also find value in this training opportunity."
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Inspecting Repairs for Quality Control will help students:
- Explain the importance for conducting post-repair
inspections
- Identify repairs that should be inspected before
coatings are applied
- Explain how to use various inspection tools to access
hard-to-see repair areas
- Identify refinish defects and signs of improper masking
- Explain how to verify corrosion protection has been
properly applied
- Describe considerations for pre-delivery and post-
delivery inspections
- Understand how to effectively communicate information
regarding the repair to the customer
Registration for Inspecting Repairs for Quality Control is
currently open and information can be found on the I-CAR website
at
www.i-
car.com.
