Collision repair shops need to focus on developing their technicians in order to give themselves a competitive edge, states Industry Veteran Mark Claypool in the newest podcast from Scene Genesis.
Scene Genesis says that now is the time to establish a plan to train and provide clear career paths for employees, and shops that make the effort will be able to realize greater ROI and be well positioned to hold onto top staff once the job market loosens again.
A technician who is mentored and supported can become a producer in 90 days, compared to the industry average of 4-6 years, which is a very worthwhile investment, says Claypool.
The podcast can be heard at www.scenegenesis.com by clicking the podcast link at the top of the page. This is the latest of “Topics in Ten,” a monthly podcast that brings opinions and ideas to the collision repair industry.
