The other side of the counter

Aug. 13, 2020
Superstar shop owner and Elite Business Development Coach Eric Pohlman shares a tip that is sure to help you improve your customer experience.

Superstar shop owner and Elite Business Development Coach Eric Pohlman shares a tip that is sure to help you improve your customer experience.

About the Author

Bob Cooper | President of Elite

Since 1990, Bob Cooper has been the president of Elite (www.EliteWorldwide.com), a company that strives to help shop owners reach their goals and live happier lives, while elevating the industry at the same time. The company offers coaching and training from the industry’s top shop owners, service advisor training, peer groups, along with sales, marketing and shop management courses. You can contact Bob at [email protected], or at 800-204-3548.