Humanize your auto repair business

Superstar shop owner and Elite Business Development Coach Matt Lachowitzer shares how you can humanize your auto repair business in a way that will have a positive impact on both customer retention and employee morale.    
Oct. 24, 2019

Superstar shop owner and Elite Business Development Coach Matt Lachowitzer shares how you can humanize your auto repair business in a way that will have a positive impact on both customer retention and employee morale.

About the Author

Bob Cooper
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Bob Cooper

President of Elite

Since 1990, Bob Cooper has been the president of Elite (www.EliteWorldwide.com), a company that strives to help shop owners reach their goals and live happier lives, while elevating the industry at the same time. The company offers coaching and training from the industry’s top shop owners, service advisor training, peer groups, along with sales, marketing and shop management courses. You can contact Bob at [email protected], or at 800-204-3548.

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