Automotive Management Institute adds new collision repair online courses

The new online courses, developed by Mike Cassata include “Getting the Most Out of Your DRP” and “Photography and File Documentation”. Each course is approximately 30 minutes long and provides AMi credits toward the organization’s Collision Repair Segment recognition programs that include a Customer Service Certificate and Office Manager (AOM), General Manager (AAM) and Master Level General Manager (AMAM) Professional Designations.

The new courses become part of a growing list of online courses available through organization’s
“MyAMi” platform, accessible at www.AMionline.org. The Collision Repair Segment specific courses
include:
Mike Anderson Series

• Improving CSI – On the Phone – Length: 30 mins AMi Credit Hours: 1
• Improving CSI – During the Sale – Length: 65 mins AMi Credit Hours: 2
• Improving CSI – Check in and During Repair – Length: 30 mins AMi Credit Hours: 1
• Understanding Financial Statements – Length: 30 mins AMi Credit Hours: 1
• You Don’t Know What You Don’t Know – Length: 30 mins AMi Credit Hours: 1
• Scheduling Best Practices – Length: 45 mins AMi Credit Hours: 1
• Profitability – Length: 30 mins AMi Credit Hours: 1
• Parts Management – Length: 45 mins AMi Credit Hours: 1
• KPI Basics – Length: 30 mins AMi Credit Hours: 1
• Job Costing – Length: 30 mins AMi Credit Hours: 1
• Budgeting Basics – Length: 30 mins AMi Credit Hours: 1
• Bookkeeping Basics – Length: 30 mins AMi Credit Hours: 1

Mark Claypool Series
Protecting your business or promoting it over the internet, Mark has it covered!

• Email and Internet Security - Length: 30 mins AMi Credit Hours: 1
• Website and SEO Basics - Length: 45 mins AMi Credit Hours: 1
• Social Media Management - Length: 35 mins AMi Credit Hours: 1

Frank LaViola Course

• M.A.D. About Generating Referrals – Length: 30 mins AMi Credit Hours: 1

Frank Terlep Course

• Three Steps to Successful Marketing - Length: 45 mins AMi Credit Hours: 1

ILS Course

• Estimating Essential Skills and Processes – Length: 45 mins AMi Credit Hours: 1

In addition to providing credits toward hundreds of instructor-led classes, the Automotive Management
Institute in its “next generation” initiative, now offers over 100 online courses covering topics in Financial
Management, HR and Personnel Development, Leadership, Sales and Marketing, Operations, IT and Risk
Management to support the learning and development needs of the automotive collision repair and
mechanical service repair segments.