June 24, 2015—GEICO achieved the top overall ranking in Keynote’s Q2 2015 Mobile Insurance Scorecard, according to an announcement made on Tuesday.
GEICO earned the top score in all four Scorecard categories (functionality, ease of use, privacy and security, and quality and availability) and both mobile modes (mobile web and apps for the iPhone and Android).
Keynote’s Mobile Insurance Scorecard is a best practices competitive benchmarking analysis that provides an annual ranking of the top 12 U.S. auto insurance carriers’ mobile delivery capabilities. The Scorecard reviewed approximately 100 criteria across mobile web and mobile app channels to see how well insurance carriers’ digital channels meet the needs of their customers, as measured against industry best practices.
"Keynote's Mobile Insurance Scorecard's top ranking is a huge accomplishment for us. It reflects our commitment to deliver the best mobile experience for our customers," said Pete Meoli, GEICO director of mobile and digital experience. "Our associates are driving innovation in the mobile app arena and transforming the way we interact with consumers."