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  • November 2023
  • November 2023

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    Human Resources
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    It’s a People Business

    Dec. 1, 2023
    Effective communication is essential in every shop. Here are some strategies to talk to your employees better.
    Jake Holschuh Photography
    Nylund's is a factory-authorized facility for Lexus and Lucid. Of survey respondents, 45% have at least one OEM certification.
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    Meeting the Challenge in 2023

    Nov. 29, 2023
    Specialization has aided these two shop owners win against increased MSO competition and growing technology needs.
    Photo by Peyton Lissau
    Mike Anderson, of Collision Advice, wrapped up the two-day event on Tuesday telling attendees how to 'Be Extraordinary.'
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    Educate & Elevate

    Nov. 28, 2023
    FenderBender Management Conference brings program to Denver area
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    Competition
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    Know Your Competition

    Nov. 27, 2023
    Are you in a crowded market? Get to know your neighbors and do a little strategic research.
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    Underhood maintenance
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    Mechanical Services in Collision Repair

    Nov. 22, 2023
    Mechanical services are starting to become more common in collision repair operations. Learn how one Minnesota shop owner added mechanical repair offerings seamlessly.

    More content from November 2023

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    Turn Around an Underperformer

    Nov. 21, 2023
    Turn around underperforming employees to bring your team together and employ a top-notch crew
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    Seat belt
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    Menefee: The Safety-related Parts Backorder Conundrum

    Nov. 20, 2023
    Although we cannot hold a customer's property because of the risk of liability to the shop, there are steps we can take to limit our liability
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    Car parts storage
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    Lobsiger: Parts Don't Have to be a Pain Point

    Nov. 17, 2023
    Returning just three incorrect parts per day wastes a whopping 378 hours per year. Are you measuring your parts return ratio?
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    Young automotive painter
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    Bryant: Technician Shortage: Really?

    Nov. 16, 2023
    Instead of accepting an alleged technician shortage, it's time to challenge convention and accept responsibility for our own futures.
    Photo by Jay Sicht
    Ryan Marrinan demo
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    3M Hosts Grand Opening for Skills Development Center

    Nov. 1, 2023
    FenderBender joined industry VIPs Oct. 11 to attend the grand opening of the 3M Skills Development Center, a new 15,000-square-foot training facility in St. Paul, Minnesota.
    Sat Ajet X 5500 Universe
    Sponsored Content

    This SATA spray gun is a universe unto itself

    Oct. 4, 2023
    This year, SATA once again released an autumn promotion the SATAjet X 5500 Universe. The SATAjet X 5500 universe is unique and limited. It’s available at your participating SATA...
    Deltron Nxt Family Shot Blackglass V2
    Sponsored Content

    PPG DELTRON® NXT™ Premium Refinish System

    Oct. 4, 2023
    As the next generation of America’s leading solvent brand, the PPG Deltron NXT refinish system offers the latest in premium-quality color accuracy and process efficiency demanded...
    Car-O-Liner
    Col Measuring Image
    Sponsored Content

    Car-O-Liner

    Oct. 4, 2023
    Powerful and Accurate Measuring Systems for Perfect Repair Results
    3m Perfect It Random Orbital Polishing System Application 84
    3M

    3M™ Perfect-It™ Random Orbital Polishing System

    Sept. 28, 2023
    Introducing the 3M™ Perfect-It™ Random Orbital Polishing System