Andrew Batenhorst, body shop manager at Pacific BMW in Glendale, Calif., discusses what he's learned and how he's improved his facility using departmental cycle times.
Andrew Batenhorst, body shop manager at Pacific BMW in Glendale, Calif., discusses what he's learned and how he's improved his facility using departmental cycle times. See an example of how Pacific BMW's departmental cycle times break down at the bottom of the page.
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