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The 2017 FenderBender Tech+Tools Survey

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Dec 2017 Survey

The Horizon for Tech+Tool Investments

Breaking down which tools and equipment shops are seeking out in the next 18 months.

 

Tech+Tool Priorities

In what is likely a sign of the times, three years ago, when aluminum repairs were being introduced more heavily, shops were more likely to invest in aluminum-specific equipment (42% of shops in 2014) as opposed to 2017 (31% of shops). The same mentality can be applied to shops’ intentions to purchase diagnostic tools in 2017 (30% of shops) compared to 2014 (17% of shops).

 

Which tools, equipment and services does your business intends to purchase in the next 18 months?

–Hand and power tools: 38%

–Aluminum–specific tools and equipment: 31%

–Diagnostic tools and equipment: 30%

–Parts carts, stands and dollies: 27%

–Welding equipment: 18%

–Curtain wall/clean room: 17%

–Lift equipment: 16%

–Paint equipment (spray guns, cups, etc.): 15%

–3D measuring system: 14%

–Air compressor: 14%

–Plastic welding equipment: 13%

–OEM repair information system: 12%

–Paint booth equipment (lights, stands, heating and drying systems, etc.): 12%

–Frame pulling equipment or frame bench: 11%

–Wheel alignment system: 8%

–Breathing systems: 8%

–Estimating system: 8%

–Air filtration system: 7%

–Management system: 6%

–Paint booth: 6%

–Paint vendor: 6%

–CRM software: 5%

–CSI software: 5%

–KPI software: 5%

–Parts procurement software: 3%

 

Breaking Down Tech+Tool Investments

Perhaps what is most enlightening about this section of the survey is the breakdown of the specific tools in which businesses of various sizes are investing. According to the survey, a shop pulling in $500,000 in annual revenue has different tech and tool priorities than a shop earning $2.5 million—a similar trend when comparing independents and MSOs and dealerships. While all shops seems to be investing in the same equipment, dealerships (for example) are three times as likely to invest in 3D measuring systems, while shops earning over $2.5 million in annual revenue are twice as likely to invest in OEM repair information systems.

 

Top Tools by Revenue

Under $1M

–Hand and power tools

–Aluminum-specific tools and equipment

–Diagnostic tools and equipment

–Parts carts, stands and dollies

–Welding equipment

 

$1M–$2.49M

–Aluminum-specific tools and equipment

–Hand and power tools

–Parts carts, stands and dollies

–Diagnostic tools and equipment

–Breathing systems

 

$2.5M+

–Diagnostic tools and equipment

–Parts carts, stands and dollies

–Hand and power tools

–Aluminum-specific tools and equipment

–OEM repair information system

 

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Top Tools by Business Type

Top 5 Investments for Independents

–Hand and power tools

–Diagnostic tools and equipment

–Parts carts, stands and dollies

–Aluminum-specific tools and equipment

–Welding equipment

 

Top 5 Investments for MSOs

–Aluminum-specific tools and equipment

–Diagnostic tools and equipment

–Hand and power tools

–OEM repair information system

–Curtain wall/clean room

 

Top 5 Investments for Dealerships

–Aluminum–specific tools and equipment

–Hand and power tools

–3D measuring system

–Diagnostic tools and equipment

–Parts carts, stands and dollies

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