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OEM Roundtable Launches New Consumer-Focused Website

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Feb. 12, 2014—The OEM Collision Repair Roundtable has launched a new website,, intended to provide consumers with information that will help them navigate the process of getting their vehicles repaired following a collision.

“We know the collision repair process is often challenging and frustrating, and that the majority of consumers have very little familiarity with most aspects of it,” said Gary Ledoux, assistant national manager of wholesale parts marketing at American Honda and  current chairman of the OEM Roundtable. “We hope this site will help improve their repair experience and that collision shops interested in providing their customers with an easy resource to learn more will find it useful as well.”

The site includes information about the following:

  • What are crash parts?
  • Types of crash parts available
  • Choosing a good body shop
  • Consumers’ rights
  • Insurance policies
  • A glossary of terms consumers may encounter

The website was developed over the past year, and is aimed at both consumers and repair shops.

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