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FenderBender 20th Anniversary Series: Randy Stabler

Keeping Score at Your Shop

5 Steps for Empowering Employees

Getting Personal with Employees

The Downfall of Aftermarket Parts in Rhode Island

The Key to Reducing Supplements

How It Works: Bugs Off Detailing Pads

4 Steps to Reduce Supplements

7 Steps to a Better Tech+Tools Budget

Books that Inspire Business Philosophies

Snap Shop: Minor Wreck Express

Q&A: An Association’s Plight to Reshape Kan. Body Shops

Running a Shop Shop Customers Human Resources Sales+Marketing Customer Service Compensation+Benefits

OEM1STOP.com Provides Technical Support to Shops

December 14, 2011
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Paul Massie, powertrain and collision product marketing manager for Ford's customer service division, discusses the benefits of utilizing OEM1STOP.com.

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