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FenderBender 20th Anniversary Series: Tim Adelmann

Winds of Change

Hiring Outside the Industry

The DRP’s Effect on Profitability

The Importance of Drawing out a Plan

Budgeting for Success

4 Steps to an Effective Shop Improvement Meeting

A Job Ad that Attracts the Best Candidates

5 Steps for Collecting on Accounts Receivables

Expanding in a Small Town

How it Works: Herkules CoAgent Coagulant

Overhauling Heavy-Duty Collision Repair Guidelines

Running a Shop Shop Customers Human Resources Sales+Marketing Customer Service Compensation+Benefits

OEM1STOP.com Provides Technical Support to Shops

December 14, 2011
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Paul Massie, powertrain and collision product marketing manager for Ford's customer service division, discusses the benefits of utilizing OEM1STOP.com.

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