May 16, 2011 — Toyota and Lexus certified collision center programs will soon include a FastTrack process control system from Summit Consulting Int’l (SCI).
The system is meant to improve efficiencies and profitability by allowing shops to proactively manage each vehicle in production and easily access and report on key performance indicators, according to SCI. FastTrack is Web-based and integrates with a collision center’s existing production model.
“We’re excited to roll out the FastTrack system to all of our certified dealers—it will play an important role in assessing current operations and making sure our collision centers are at the highest performance levels,” said Brad Brahe, body shop process improvement manager for Toyota Motor Sales USA. “The system is easy to use and can be customized to track metrics related to each shop’s operations so our shops can work more efficiently, which drives stronger business results and more satisfied customers.”
Bob McDonald, president of SCI, said the addition of FastTrack to the Toyota and Lexus networks illustrates Toyota’s commitment to improved operational efficiency and will help users gain insight into operations and maximize performance.
SCI, a longtime Toyota and Lexus business partner, is a consulting firm specializing in the development and implementation of an array of customized process improvement solutions and profit-building programs for service, parts and collision center operations. For more information, go to sciusa.com.
