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Measuring Performance

Overcoming the Body Shop Silo Effect

Snap Shop: CARSTAR of Ringgold

How and When to Follow Up With Customers

Gauging Success in the Age of Information

Rains: Basic Body Shop Finance

The Succession of Leadership

Putting Teamwork Ahead of Long-term Company Goals

Boggs: You Never Know Whose Presence You’re In

Making New Technology a (Virtual) Reality

Discipline with Care

Menefee: When Claim Negotiations Fail

Multimedia Podcasts

PODCAST: Bracing for Evolving Vehicle Technology

November 6, 2019
Kelly Beaton
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KEYWORDS AIA auto auto body Canada cars CSN Las Vegas
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Jay Hayward, CSN Collision Centres' vice president of operations, spoke at the Canada Night event during SEMA about how body shop owners can train their staffs to handle evolving technology like advanced driver-assistance systems.

 

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