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The New Normal is Already Here

Oct. 30, 2020
The changes we made this spring and summer are permanent, at least for now.

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Disoriented by Losses

April 1, 2019
A look at getting back to basics as a leader.
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Reflecting and Moving Forward

March 28, 2019
While the collision repair industry is in a constant state of change, one thing remains the same: it’s fueled by passionate leaders.
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On PCTs and LEGs

March 5, 2019
A simpler, more modern way to implement blueprinting.
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Throw the Ball Harder!

March 1, 2019
A look at how intensity can develop employees.
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Learn from Disaster

Feb. 19, 2019
Natural disasters that virtually every corner of the country deal with underscore the importance of body shop's putting systematic processes in place.
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A Case for Education

Feb. 1, 2019
As vehicle technology continues to evolve, educating consumers is more important than ever.
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How to Learn from Other Leaders

Dec. 27, 2018
Examining how shop operators can reap the benefits of learning from like-minded industry peers.