Mitchell and Caliber Collision have announced a multi-year, enterprise licensing agreement that will allow Caliber to utilize Mitchell’s software at its locations, according to a press release.
The agreement will provide all Caliber locations with access to Mitchell Cloud Estimating, Integrated Repair Procedures, a Paintless Dent Repair (PDR) Calculator, and miScore, as well as enhance software solutions and data analytics to better serve Caliber’s needs.
The Cloud Estimating will allow damage appraisals to be written from any Internet-enabled smartphone, tablet, or laptop computer. Integrated Repair Procedures will provide over 30 years of vehicle data and OEM information as appraisals are written to decrease research time and increase accuracy.
The PDR Calculator will help shops estimate prices for minor dents, dings, and body creases, and to easily add them to a bill. The miScore feature will be used by Caliber’s corporate support center as a way to track key performance indicators.
Remote training sessions for the programs were held for over 200 Caliber centers and more than 1,000 Caliber employees, with the remaining locations to be added throughout the rest of the year.
