August 8, 2018—General Motors and Mitchell International announced the launch of the enrollment portal for the GM Collision Repair Network, enabling collision repair facilities to apply to participate in the network.
As of Aug. 8, 2018, any collision repair facility in the U.S. may apply for inclusion in the GM Collision Repair Network through the enrollment portal.
GM’s repair facility locator, accessed through a GM website, will show consumers those GM Collision Repair Network facilities that have fulfilled the requirements of the GM Collision Repair Network program.
“We put the customer at the center when we designed GM’s Collision Repair Network, because we know nothing is more important to customers than knowing they can trust the safety and integrity of their vehicle when it leaves the repair facility,” explained John Eck, collision manager, GM Customer Care and Aftersales. “Mitchell’s software platform and expertise will help us make a difference for GM drivers, and help the entire repair industry satisfy customers and run profitable, efficient enterprises.”
The GM Collision Repair Network program leverages the latest Mitchell Freedom platform solutions to support participating repairers. Collision Repair Network members will perform pre- and post-repair diagnostic scans, utilize Mitchell’s Cloud Estimating, reference GM repair procedures throughout the repair process, and perform quality-control checks.
