Elon Musk Wants Same-Day, Same-Hour Collision Repairs Performed In-House
Sept. 17, 2018
Tesla CEO Elon Musk said he wants an in-house repair service, eventually fixing his company's electric vehicles same-day or within an hour.
September 17, 2018—Tesla CEO and Chairman Elon Musk on Sunday said the electric vehicle maker will soon bring most collision repairs in-house—a promise he first made during the company's annual shareholder meeting in June, reported CNBC.
In a series of tweets on Sunday, Musk blamed outside shops for taking too long to complete repairs, according to the report.
Specifically, Musk wrote: "Tesla is bringing most collision repairs in-house, as outside firms take weeks to months for repairs, driving Tesla owners (and us) crazy. He acknowledged that some collision repair shops are able to turn around a Tesla customer's car after an accident rather quickly.
According to CNBC, Musk also suggested that Tesla has an advantage over outside collision repair shops when it comes to timely service. "Outside repair shops are jack of all trades, which means supporting 1000's of makes & models. Tesla collision repair specializes in three," he wrote. "Having all parts in stock & not waiting for insurance approval also make a world of difference."
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