Progressive Insurance Fined, Will Refund Customers
Progressive Insurance will refund thousands of customers in Rhode Island for improperly charging them auto insurance.
Feb. 12, 2019
Feb. 12, 2019—Progressive Insurance will refund customers in Rhode Island nearly $2 million, reported Insurance Business.
A consent agreement with the state Department of Business Regulation (DBR) revealed that 4,933 Progressive policies were “surcharged out of compliance using a six-month renewal period instead of a 12-month renewal period.” These policies were charged extra over a five-year period, according to the report.
Following the DBR’s rate filing review, Progressive announced that it would issue $1,900,000 in refunds and interest to 4,096 former policyholders. The insurer will also issue $80,000 in credits to 837 current policyholders, and has agreed to pay a $10,000 fine.
