CRASH Network Seeks Info for Insurer Report Card

Nov. 13, 2019—Collision repair professionals again have an opportunity to grade the performance of the insurance companies in their state, with the launch of CRASH Network’s “ Insurer Report Card.”

The “ Insurer Report Card” asks collision repairers to grade each insurer based on how well each carriers' policies and practices ensure quality repairs and customer service. By assigning insurers a grade from "A+" to an "F," shops can let consumers know which insurers have their eye on quality repairs and customer service - and which may have some room for improvement - when consumers have a claim.

The “ Insurer Report Card,”  can be completed in less than three minutes (though shops are encouraged to spend time to explain why they gave each insurer the grade they did), and all individual shop identification information will remain confidential.