The study measures the number of problems per 100 vehicles experienced during the past 12 months by original owners of their three-year-old vehicles. The 2020 study measures problems in model-year 2017 vehicles.
Vehicle dependability continues to improve but at a slower rate. The industry average in 2020 is 134 PP100, which is an improvement of just 2 PP100 from 2019. Despite the slowing rate of improvement, 2020 marks automakers’ best performance in the history of the study.
In-vehicle technology shows the greatest improvement. Audio/Communication/Entertainment/ Navigation (ACEN) is the most improved category.
Enterprise and Tasco Auto Color continue to support the Collision Industry Foundation program at the second highest tier, Urgent Care, for donors that contribute $5,000-$10,000...
The insurance company said it has control of its systems and hasn’t detected any evidence of ransomware or ongoing threat actor activity since the June 7 attack.
The Mountain States Collision Repair Association’s first in-person event features four industry experts and networking opportunities at Downhill Brewing in Parker, Colorado.
