Feb. 15, 2020—To better assist shop owners with their production management, marketing tactics and leadership styles, FenderBender has compiled a short list of essential business-building material from some of its favorite sources.
The practice goes well beyond the simplified difference between "listening" and "waiting for your turn to talk." People do business with people. We have emotional needs to be seen and heard.
One example of a valuable question to ask is "If I could only achieve one thing today, what would it be?"
5 ways you can get more comfortable with criticism – Fast Company
Most people give you feedback to try and help you be better, not to lower your self-esteem.