CARSTAR president to step down, company expands leadership team

Feb. 28, 2011

Feb. 28, 2011 — Dan Bailey will step down from his role as president of CARSTAR Auto Body Repair Experts, the company recently announced.

After more than a decade with the company and an additional 23 years spent operating a family-owned chain of collision centers, Bailey plans to take a break before returning to run his own CARSTAR franchise. He will continue to serve on the Mitchell Advisory Board, the CCC Advisory Board, as a national judge for Skills USA-VICA, and as a Collision Industry Conference (CIC) participant.

“Dan Bailey has been a great business partner, a great asset to our company and our franchisees, a great role model and a great friend,” said Dick Cross, chairman and CEO for CARSTAR. “Dan has helped us put in place the strongest platform in our industry for independent owners who want to succeed in today’s demanding collision repair environment, and who want to continue to own and run their stores. We wish Dan and his family all the very best and look forward to continuing our relationship—just under a different framework.”

No replacement is planned for Bailey’s position, which he will leave in the coming months. Stacy Bartnik will assume full responsibility of franchise services and other recent hires will allow Cross to take over certain duties.

Those hires are Cecil Johnson, who will serve as franchise development executive, and Brad Rein, the new chief information officer. They will help guide a number of corporate improvements being made at CARSTAR, the company said. It has revamped its Business Group Program, restructured its franchise development process and plans to launch a new proprietary management system in its stores later this year.

“We are proud to add these two highly qualified leaders to our executive team as we build a strong foundation for the anticipated turnaround of the collision repair industry,” Cross said. “They will help accelerate our efforts to deliver enhanced services to our franchisee family and improve our operations.”

Johnson, most recently the director of franchise development at remodeling franchise Re-bath, will drive CARSTAR’s expansion efforts. He will be responsible for franchise candidate interviews, evaluating franchise applications and awarding franchise agreements.

Rein, who previously worked for Quest Diagnostics as a business operations and information technology executive consultant, will manage CARSTAR’s information technology. His duties will include launching the CARSTAR Solution and building an enterprise level business intelligence solution lab.

CARSTAR is the largest group of branded collision repair facilities in North America with more than 380 locally owned and operated stores in 30 states and 10 Canadian provinces. For more information, go to

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