Figures from the 2018 FenderBender Industry Survey indicate that 20 Group participation typically pays off for shop operators. Yet, barely one-third (33.5 percent) of the survey’s respondents take part in the peer groups.
The survey’s findings would seem to suggest that, by having a group of industry peers to bounce ideas off, shop owners are often left with solid gross profits, and stellar CSI scores. Here’s a closer examination of the numbers:
20 Group participants Non members
Have a total yearly sales volume of $1 million+
86.1% 58.2%
Average CSI score of 90%+
92.3% 75.4%
Overall gross profit margin of 40% or better
70.3% 51.2%
Shop has earned I-CAR Gold Class recognition
76.7% 38.0%
Total annual sales have grown in last 5 years
76.0% 70.0%