Advance Auto Parts Releases Information Regarding Network Intrusion
Potentially Impacting 14 Stores and up to 56,000 Customers ROANOKE, Va.--(BUSINESS WIRE)--March 31, 2008--Advance Auto Parts,
released information today regarding the Company becoming the victim of a network intrusion.
An internal investigation revealed that data from 14 stores may have been impacted, potentially compromising customer financial information of up to 56,000 customers. The following 14 Advance Auto Parts stores were affected by this network intrusion: Affected Store Address City State
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2920 Martin Luther King Jr. Drive Atlanta Georgia
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6100 Old National Highway College Park Georgia
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1354 Harrisburg Pike Columbus Ohio
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950 E Boston Street Covington Louisiana
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2055 South Locust St. Canal Fulton Ohio
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422 US Highway 80 W Garden City Georgia
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2414 Belle Chase Highway Gretna Louisiana
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1370 Ashland Road Mansfield Ohio
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6645 E. Shelby Dr. Memphis Tennessee
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179 Sgt Prentiss Drive Natchez Mississippi
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5185 Jimmy Carter Blvd. Norcross Georgia
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936 N. Gospel St. Paoli Indiana
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6300 W. Broad St. Richmond Virginia
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1802 Teall Ave. Syracuse New York
---------------------------------------------------------------------- Advance has notified its credit, debit and check processors. As a
precautionary measure, the Company has also started sending letters
directly to the impacted customers whom it has been able to identify.
Customers who purchased products in the 14 stores and who do not
receive a letter can call the toll-free number listed below to
determine if they have been impacted. Advance is also working with the appropriate law enforcement
officials who are conducting a criminal investigation. The Company
believes that the incident has been contained. However, the Company is
continuing to investigate and has partnered with a leading global
third party security expert to assist in the investigation. In
addition, Advance continually partners with leading experts to enhance
the security of information technology systems. "Safeguarding our customers' confidential financial information is
extremely important to Advance Auto Parts, and we take this
responsibility very seriously," said Darren Jackson, President and
Chief Executive Officer. Therefore, effective immediately: 1. Advance has provided additional information on its web site at
www.advanceautoparts.com for potentially impacted customers from
its 14 stores to review. 2. Advance has also established a special toll-free number with
dedicated resources for potentially impacted customers who made
purchases in the 14 stores to call to ask questions. The special
toll-free number is 1-800-704-1154. Customer service
representatives will be available to answer questions seven days a
week from 8 am until 12 midnight EDT through May 31, 2008. 3. Advance has arranged to help affected customers who made purchases
in the 14 stores protect their identity and credit information.
Advance is offering the affected customers a credit monitoring
product from a national credit reporting agency at no cost for one
year. This product allows affected customers to monitor their
financial information from all three national credit reporting
agencies. "We sincerely apologize for any inconvenience this attack on our
network may cause. Advance Auto Parts has been dedicated for the past
75 years to earning customer trust and for providing Legendary
Customer Service. We strive to serve each and every customer better
than anyone else," said Jackson. "We truly appreciate the business of
each Advance Auto Parts customer." Headquartered in Roanoke, Va., Advance Auto Parts is the
second-largest retailer of automotive aftermarket parts, accessories,
batteries, and maintenance items in the United States, based on store
count and sales. As of December 29, 2007, the Company operated 3,261
stores in 40 states, Puerto Rico, and the Virgin Islands. The Company
serves both the do-it-yourself and professional installer markets. | 
