Two shop owners who have had run-ins with burglars said in interviews with ABRN that those elements go a long way in protecting their property and equipment. One of the most effective preventive measures, cultivating good relationships with police, is the only item on the list that comes free of charge.
"We are located in a good community with a great police department," says Ron Hamilton, owner of Ron and Sons Inc., dba American Auto Body in Michigan City, Ind. "We are in close contact with the police department so they understand our business hours and will patrol after we close."
Providing police with an unobstructed view into the shop is important. "If the police can't see through your windows or doors, they would not know if something bad is happening inside," says Hamilton, who has been in business more than 30 years. "Try to limit or eliminate posters and displays that block sight lines into your business."
Hamilton also uses an alarm system with a backup power supply to protect his store. "Alarm systems are critical," he says. "We have more than one alarm system so if they cut my phone line I still have alarm capability." Stores that are protected by a single alarm running on a phone line are vulnerable to theft.
Mike Anderson, owner of Wagonwork Collision Center, which includes two shops in Alexandria, Va., protects his property with fences, lights, alarms and cameras. "We have fairly high fences that are difficult to climb," he says. "If police or fire need to gain access we have a KNOX-BOX® Rapid Entry System they can use to get keys to let themselves in." The box, located on the outer perimeter of the fence, is well lit and includes a list of flammable substances that are stored on site.
Anderson uses cameras with sensors to patrol inside the fence. If they detect movement, the alarm company is notified. Anderson is the first call the company makes and he says he weighs their analysis of the situation before deciding to dispatch police.
"With the alarm system, the quality of the operator is very important," he says. "Sometimes they can give you a probable cause for the alarm. Our biggest problem is false alarms. If paper or cardboard blows in front of the cameras, it can set off the alarm. It also could be set off by heavy rain or snow."
The police department allows Ander-son one free false alarm per month. Subsequent false alarms cost $85 each.
Both men say their security measures have foiled attempted burglars. "I used to have break-ins, but I haven't had one in seven or eight years," Anderson says.
"We've had guys use a nylon strap to pop open our back door, but the alarm went off and they never got away with any valuables," Hamilton says.
One recent after-hours prowler wearing a black facemask was caught in the act at Hamilton's business. "We were working late and a raccoon got in and hid somewhere," he says. "After we left and engaged the alarm, he walked across the floor and tripped it. The police responded in about a minute."
