Feb. 20, 2014—Service King Collision Repair Centers announced Thursday that its Mesquite, Texas, location is the recipient of the 2013 Morgan Award, given annually to the Service King facility that receives the highest marks in four key areas: quality, referrals, on-time delivery and gross profit sales.
This is the first Morgan Award for the Mesquite location, which is managed by Todd Novara.
"Todd Novara and his team at the Service King Mesquite location have produced extremely consistent results with industry-leading customer service,” said Brent McKinney, executive vice president of operations. “The competition for the coveted Morgan Award within our organization is extremely close, however the team at Mesquite took the award by winning five consecutive Top Shop quarterly awards."
Service King founder Eddie Lennox established the Morgan Award in 2002. Lennox named the award in honor of his former neighbor, Charles Morgan, who loaned him $10,000 in 1976 to finance opening the first Service King location in Dallas. According to a release, Lennox credits Morgan for helping get Service King off the ground and believes the company wouldn’t be where it is today without his help.
