CARSTAR Expands in Northwest

Jan. 15, 2013—CARSTAR Auto Body Repair Experts has expanded its network of collision repair centers in the northwest region with the addition of Complete Collision CARSTAR based in Federal Way, Wash.

Complete Collision CARSTAR is independently owned by Jeff Middleton. The new shop is Middleton’s third collision repair facility. Middleton, who was recognized by CARSTAR in 2011 as the top franchisee of the year for operational excellence, also owns Exhibition Automotive CARSTAR in Kent, Wash., and Ballard Collision CARSTAR in Seattle.

As part of CARSTAR’s network, Complete Collision CARSTAR will have access to the company’s management system and business resources, 19 corporately managed direct repair programs (DRPs), and 45 corporately managed purchasing programs.

“We congratulate Jeff Middleton on his expansion to a third store and his continued commitment to operational excellence,” said David Byers, CEO of CARSTAR, which operates more than 400 independent collision repair locations throughout 31 U.S. states and 10 Canadian provinces. “We are thrilled to expand our presence in Washington with another top-notch collision repair center.”