Aug. 8, 2011 – I-CAR has announced its latest online training program, Basic Electronics Damage Analysis (DAM13e).
The course will cover how to effectively communicate at every level of the damage analysis process, identify the basic requirements for a circuit and how circuit values are measured, as well as what other parts of a circuit are designed to do. This course provides an understanding of how electrical systems are designed to work and what can be done when these systems are damaged. Information on how to recognize collision damage to wiring, the possibilities for repair and the tools and steps required when troubleshooting an electrical circuit problem are also covered.
“Understanding how to effectively communicate throughout the entire repair process lends to more accurate damage assessments, which can result in reduced cycle times and higher customer satisfaction,” said Joyce Kasmer, I-CAR director of business development. “This online course will be beneficial to collision repair professionals who are interested in learning about specific procedures related to electronics damage analysis and how to effectively interact with vehicle owners, repair facilities and insurance companies.”
DAM13e meets the I-CAR ProLevel or annual training requirements for the Estimator and Auto Physical Damage Appraiser roles and satisfies the Basic Electrical knowledge area within the I-CAR Professional Development Program.
Information and registration for this course can be found on the I-CAR website or by contacting I-CAR Customer Care at 800.422.7872.
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