March 15, 2013—Toyota of Orlando was recently named as the recipient of the 2012 Toyota Certified Collision Center Triple Crown award.
Out of 190 Toyota Certified Collision Center (TCCC) facilities nationwide, Toyota of Orlando was the top-performing shop in its sales group.
The award is presented to three Toyota dealer collision centers that best exemplify the spirit of the Toyota certification, which is based on customer satisfaction; manager, estimator and technician certification; facility and equipment requirements; and other benchmark achievements.
“I attribute our success in the TCCC program to the hard work and focus of our 42 center employees,” said Scott O’Connor, collision center manager of Toyota of Orlando. “In addition, Toyota Motor Sales’ factory training and the ongoing support we receive from our distributor, Southeast Toyota, are world class. We also depend on our business partnerships to help us achieve our goals, and PPG and its MVP program provide us with the ongoing training required to remain competitive in this ever-changing environment. And, of course, the support we receive from Ben’s Paint Supply, our jobber, gives us a valuable advantage in this market.”
The award will be presented to the shop during a special recognition dinner March 19 in Orlando, Fla.
