Allstate to open agency offices in auto dealerships

Feb. 8, 2012

Feb. 8, 2012—Allstate Insurance Co. recently announced plans to open full-service Allstate agencies inside auto dealerships nationwide.

Allstate said it will place agency offices on the showroom floor inside auto dealerships, which will operate during regular business hours of the dealership. Licensed insurance professionals and a team of support staff will work onsite to help customers assess their insurance portfolio.

The goal of Allstate's dealer program is to integrate the purchase and service of a vehicle with opportunities for consumers to price auto insurance with Allstate and work with a licensed insurance professional on their coverage needs, said Mark LaNeve, senior executive vice president and chief marketing officer for Allstate.

"Our agency owners are at the heart of Allstate's business and this program allows us to attract new customers at a time and location that's convenient for the customer,” LaNeve said.

Allstate said it tested the program for two years in 11 auto dealerships nationwide. The pilot test revealed that the dealer program offers the convenience and face-to-face interaction that customers want, according to the company.

"We have been extremely impressed with the Allstate program," said Randall Reed, president and CEO of World Class Automotive Group based in Houston. "The relationship allows us to leverage our product offerings with the strong suite of F&I products and repair network of Allstate, which has helped us to increase profitability. The expansion of our relationship with Allstate to include an onsite, full service Allstate insurance agency differentiates us from our competition. And our customers love it."

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