July 15, 2015—Mitchell International announced on Tuesday its participation in the 2015 NACE/CARS Expo & Conference in Detroit, July 23-25. Mitchell’s director of product management, Anlin Sethi, will discuss effective online customer service and online marketing strategies.
Session title: Best Practices in Offline Customer Service and Tactics for Online Marketing in 2015 and Beyond
Key topics that will be addressed include:
The impact of engagement in terms of customer happiness, referrals, and loyalty
Overview of industry trends necessary to remain relevant in the digital age
Offline and online tips and tricks marketers with varying budgets can truly engage their customers more powerfully and personally
