The DRP’s Effect on Profitability

May 1, 2018
In the 2017 FenderBender KPI Survey, there were shops that were DRP-heavy, DRP-light, and DRP-less—here’s how each up them stack up in terms of profitability.
In the February edition of FenderBender, Wayne Griffin discussed the eight DRPs he handles for Walker’s Collision Repair, which credits its highly profitable $10 million operation to its prosperous relationships with insurance companies. Not everyone, however, feels that DRPs are a solid foundation for profitability. Here’s a look at profit margins for various levels of DRP participants.