CCC Develops Smart Photo Claims Solution

Oct. 16, 2017
CCC's new Smart Total Loss instantly analyzes damage against comparable photos, matching in make, model, year, and damage-type, returning a real-time response.

Oct. 16, 2017—CCC Information Services Inc. (CCC) introduced its CCC Smart Total Loss solution, an artificial intelligence-powered (AI) claims solution that uses and analyzes a single photo to help auto insurers predict a vehicle total loss in seconds, with superior accuracy, and without human intervention.

CCC Smart Total Loss uses deep learning algorithms to help predict the most effective appraisal method for insurers, which improves triage decisions that can reduce related expenses and reduce the disruption caused by total loss vehicles at repair shops.

CCC is now in market trials with carriers testing the first integrated solution that combines digital technology with powerful AI to bring decision-making precision and a streamlined experience to claims processing.

"The introduction of CCC Smart Total Loss is the first tangible step on a journey toward truly intelligent claims," said Barrett Callaghan, general manager and senior vice president, Insurance Services Group, CCC. "Not every claim can be fast-tracked, but through technology expertise, and deep claims insight, we can achieve a greater level of efficiency, quality, and service experience that is demanded in today's digital and consumer-centric environment."

CCC Smart Total Loss will be available for deployment in standalone mobile apps or integrated into insurers' mobile experiences. 

Users upload their photo—as instructed by their insurer—and have that photo analyzed by CCC's AI engine.

Smart Total Loss instantly analyzes damage against like photos, matching in make, model, year, and damage-type, returning a real-time response.

Sponsored Recommendations

Best Body Shop and the 360-Degree-Concept

Spanesi ‘360-Degree-Concept’ Enables Kansas Body Shop to Complete High-Quality Repairs

How Fender Bender Operator of the Year, Morrow Collision Center, Achieves Their Spot-On Measurements

Learn how Fender Bender Operator of the Year, Morrison Collision Center, equipped their new collision facility with “sleek and modern” equipment and tools from Spanesi Americas...

ADAS Applications: What They Are & What They Do

Learn how ADAS utilizes sensors such as radar, sonar, lidar and cameras to perceive the world around the vehicle, and either provide critical information to the driver or take...

Banking on Bigger Profits with a Heavy-Duty Truck Paint Booth

The addition of a heavy-duty paint booth for oversized trucks & vehicles can open the door to new or expanded service opportunities.