Solera launches Identifix Shop Manager to help repair shops get more out of their business

Repair shop management solution helps optimize profits and improve the customer experience
March 23, 2023
6656fb0d162a3364413b54e6 Soleralogo

Solera has introduced a new comprehensive repair shop management solution – Identifix Shop Manager – to help repair shops modernize and optimize operations.

Identifix Shop Manager is a cloud-based system for repair shops of all sizes, giving managers visibility into parts pricing, job tracking, accounting, and more. It easily integrates with several leading accounting programs and part providers, allowing for a seamless setup.

Identifix Direct-Hit Pro customers have an additional integration benefit of accessing the Direct-Hit library of more than 3 million confirmed fixes through Identifix Shop Manager, allowing technicians to diagnose and repair vehicles quickly and accurately.

“We are thrilled to bring to market a solution that truly streamlines automotive repair shop management,” said Victoria Repice, svp – product management, Solera. “Our cloud-based platform provides repair shop owners and managers with the tools they need to increase efficiency, improve customer satisfaction, and achieve their business goals. Identifix Shop Manager will help repair shops of all sizes grow their business in today’s competitive marketplace.”

Repair shops can redefine their customer experience with Identifix Shop Manager, which provides dynamic customer-friendly estimates, personalized communication through email and text messages, and remote customer payment processing, allowing them to pay from anywhere.

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