Summit Consulting International (SCI) announced
its FastTrack process control system is now available
as part of the
Toyota Certified
Collision Center (TCCC) and Lexus Certified
Collision Center (LCCC) programs.
FastTrack is designed to allow shops to proactively
manage every vehicle in production and easily access
and report on key performance indicators in order to
improve shop efficiencies, profitability and customer
service.
“We’re excited to roll out the FastTrack system to all
of our certified dealers – it will play an important
role in assessing current operations and making sure
our collision centers are at the highest performance
levels,” said Brad Brahe, Body Shop Process
Improvement Manager, Toyota Motor Sales, USA. “The
system is easy to use and can be customized to track
metrics related to each shop’s operations so our shops
can work more efficiently, which drives stronger
business results and more satisfied customers.”
FastTrack is designed to provide quick and easy access to accurate
information so collision centers can understand the
impact their processes and personnel have on
production levels and profitability. It is a
flexible, Web-based system that integrates within a
collision center’s existing production model.
FastTrack allows shops to collect data and
report on all repair records, and more effectively act
on this information in order to improve processes
across the entire operation. Shops can access a
snapshot of key information or complete reports so
they can make decisions that will help drive better
results, SCI said.
“The expansion of FastTrack to the TCCC and LCCC
networks validates Toyota’s commitment to increasing
the operational efficiency of their certified
collision centers,” said Bob McDonald, president of
SCI. “TCCC and LCCC program participants will gain
more insight into their operations and will be better
equipped to implement and manage processes that
maximize shop performance and customer
satisfaction.”
For more information, visit www.sciusa.com.
