ABRA extends relationship with AudaExplore to improve claims efficiency

Dec. 9, 2014
AudaExplore signed an agreement to extend its estimating, central review and consolidator dispatch services to all ABRA Auto Body & Glass locations in the US.
AudaExplore, the US business unit of Solera Holdings, Inc. and a leading data-driven solution provider to insurance carriers, repairers, dealerships, fleet owners and suppliers, has signed an agreement to extend its Estimating, Central Review, and Consolidator Dispatch services to all ABRA Auto Body & Glass locations in the United States.

AudaExplore has been a preferred business partner of ABRA since 2010. After experiencing efficiency gains through AudaExplore’s solutions, ABRA has decided to extend its strategic relationship for two more years. In addition to an extended agreement, ABRA has also added Consolidator Dispatch to its portfolio of AudaExplore services, allowing more self-management for its operations and franchise owners. With Consolidator Dispatch, ABRA will be able to re-route insurance work assignments to the most appropriate ABRA location, taking into account the work load and proximity of each shop.

“Our mission is to repair damaged vehicles right the first time, on time,” said Tim Adelmann, ABRA’s executive Vice President of business development. “As we grow, AudaExplore’s state-of-the-art technology will continue to help us provide superior service seamlessly to each of our clients through our extensive network of auto body repair shops across the nation.”

ABRA and its franchise owners will experience increased shop productivity through:

·         Improved cycle time and streamlined communication processes

·         Efficient routing of assignments through the call center to repair center

·         Expand convenience and availability to vehicle owners with 20 hours per day service

“Our goal is to make the complicated process of handling a claim much simpler for all parties involved. AudaExplore’s technology solutions enable MSOs and insurance carriers to communicate on one platform with one another with little variability,” said Gordon Henderson, Vice President of Collision Repair Solutions, AudaExplore. “We’re always grateful when an established partner gives us another opportunity to assist them with their technology needs. By providing a system that’s highly accurate and connected, we can greatly reduce waste in claims processing activities and help increase overall profitability for our customers such as ABRA.”

About AudaExplore
As owners expect greater service throughout the life of their vehicle, AudaExplore helps businesses reimagine the ownership experience through its proven data-driven solutions. By delivering global data, easy-to-use technology and deeper insights into the ownership lifecycle, AudaExplore is leading the industry in making insurance carriers, repairers, dealerships, fleet owners and suppliers more competitive and profitable. AudaExplore is a business unit of Solera Holdings, Inc. (NYSE: SLH), a leading claims solutions provider serving the automotive industry. For more information, visit www.audaexplore.com, or follow us on Twitter at @AudaExplore_.

About ABRA Auto Body & Glass
Founded in 1984 and headquartered in Brooklyn Park, Minnesota, ABRA is a leading provider of vehicle repair services specializing in collision repair, paintless dent removal, and auto glass repair and replacement. ABRA’s repair center portfolio includes more than 250 locations in 20 states. ABRA’s mission is to be the best auto body and glass company in America by providing quality repairs, in a timely manner, with friendly, helpful service. For more information about ABRA visit www.abraauto.com.

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