Richard Forness joins R.O. Writer as general manager
R.O. Writer, a leading provider of smart software solutions for automotive repair and tire shops, is pleased to welcome Richard Forness as general manager.
With nearly 27 years of experience in the industry, Forness has a strong history of product development, team leadership, and increasing profitability by driving sales.
“We’re thrilled to welcome Richard and we are confident that, under his guidance, R.O. Writer will continue to grow while advancing capabilities,” said Tim Miller, Chief Financial Officer of TBC Corporation. “His knowledge of the industry, extensive background, and proven success in leading successful teams will pave the way as we continue to enhance and expand the services that R.O. Writer has to offer all of our existing and prospective clients.”
R.O. Writer helps organizations optimize and streamline operations through its smart software solution tailored to support accounting, customer management and scheduling functions while providing customers with reliable support and training. To keep in line with the company’s goal to maximize efficiency for all customers, the company recently launched R.O. Touch, its mobile shop management application designed with the busy shop manager in mind. It complements R.O. Writer’s capabilities with mobile-specific management features for wireless devices and is the only mobile application that will read and write directly to R.O. Writer.
Prior to joining TBC, Forness served as the director of national accounts for AudaExplore, formerly ADP, where he and his team were responsible for growing revenues significantly in the collision estimating and business intelligence software industry.
A former resident of Minnesota and attended St. Cloud State University, Forness has relocated to the West Palm Beach, Fla., area and will be based in Juno Beach, Fla..
For more information on R.O. Writer, visit www.ROWriter.com.
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