CHICAGO — NGK Spark Plugs’ training initiatives take the training experts on the road throughout the year, including a stop this weekend at Automechanika Chicago.
Jason Norwood, technical services supervisor Aftermarket Division NGK, not only presented during the Motor Age Training Live sessions, he explained the other 80-plus training courses he leads throughout the year.
District managers arrange classes around the country for Norwood, who then works in an area four or five days a week on advanced drivability, ignition and emissions systems.
“There are many different ways we do our training,” he notes. “It depends on the customer. If they are an emissions regulated state, we do more emissions (courses).”
The courses cover the whole system, not just the parts, so that technicians understand what causes problems. He works with a number of post-secondary programs, including UTI, WyoTech and MMI for example, and he will teach the training sessions as part of the schools’ curriculum.
Angela Golden, assistant manager Aftermarket Division NGK, adds that they are focusing on training more young technicians, and keep sales pitches out of the programs. They give technical information on the parts no matter the manufacturer.
