CARSTAR names top insurance award winners at annual conference in New Orleans

CARSTAR Auto Body Repair Experts shop owners gathered recently in New Orleans for the annual CARSTAR Conference, where the top performers from across the United States were honored.

In today’s market, meeting the high demands of the insurance industry is essential to the success of any shop. CARSTAR has invested numerous resources to not only increase the number of direct repair programs (DRPs) to its growing network, but also assure that individual shop owners have the skills, resources and training necessary to meet and exceed the benchmarks set by the industry.

The 2016 CARSTAR Insurance Award winners have gone above and beyond their goals to deliver in these key categories. They include:

Estimating Accuracy

CARSTAR Grove Collision Center – Lemon Grove, CA

Length of Rental

CARSTAR Wilson Green Bay West – Green Bay, WI

Customer Satisfaction

CARSTAR Crystal Lenexa – Lenexa, KS

“To have great relationships with the insurance industry, we have to achieve great results for their customers, who are also our customers,” said Arlo Johnson, Vice President, Insurance for CARSTAR North America. “Shops throughout the entire CARSTAR network have done a phenomenal job in delivering industry leading results.”

About CARSTAR

CARSTAR Auto Body Repair Experts--a part of the Driven Brands, Inc. family of automotive aftermarket franchise brands -- is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities with more than 475 locations in 30 states and 10 Canadian provinces. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and the industry’s highest customer satisfaction ratings; all repairs are backed by a national warranty and service guarantee. It was ranked 106th on Franchise Times® annual Top 200™ ranking of the largest franchise systems in North America and was named 18th on the Kansas City Business Journal’s Top 150 Private Companies list. The Romans Group LLC ranked CARSTAR the No. 1 largest MSO in North America. For more information, visit www.carstar.com and follow the company on Facebook and twitter.